Chatting on Tablet

10 tools you can use to build your own chatbot

Today there are hundreds of tools you can use to build your own chatbot. Some of them will allow you to create more structured agents that you can use both for chats and for voice. These tools are Dialogflow, IBM Watson, Rasa, Microsoft Bot Framework, to name the most renowned. Some tools are designed to create only conversational flows and …

The principles of communication

Have you ever wondered whether communication between humans is based on some principles? Do we just talk because we learn how to and are meant to, or do we follow – subconsciously – the same old patterns that are species-typical behavior? If we want AI to have more human conversations, we have to understand how human conversations work, and that …

nice bot

What is Conversation Design and why it matters

Conversation design, sometimes also referred to as conversational design, is a relatively new branch of design and, right now, the most authoritative source to learn about conversation design is Google: Conversation design is a design language based on human conversation…… ……It’s a synthesis of several design disciplines, including voice user interface design, interaction design, visual design, motion design, audio design, …