Below you'll find a list of all posts that have been categorized as “Conversation Design”
This post should be titled “The Conversation Designer & Co.”, because we will dive into this role as well as other similar roles that create confusion, among companies and professionals. When a new profession arises, there tends to be confusion on the job description. The Conversation Designer is no exception, and one can easily observe like it might mean something …
Today there are hundreds of tools you can use to build your own chatbot. Some of them will allow you to create more structured agents that you can use both for chats and for voice. These tools are Dialogflow, IBM Watson, Rasa, Microsoft Bot Framework, to name the most renowned. Some tools are designed to create only conversational flows and …
Have you ever wondered whether communication between humans is based on some principles? Do we just talk because we learn how to and are meant to, or do we follow – subconsciously – the same old patterns that are species-typical behavior? If we want AI to have more human conversations, we have to understand how human conversations work, and that …
Conversation design, sometimes also referred to as conversational design, is a relatively new branch of design and, right now, the most authoritative source to learn about conversation design is Google: Conversation design is a design language based on human conversation…… ……It’s a synthesis of several design disciplines, including voice user interface design, interaction design, visual design, motion design, audio design, …
